Shipping & Returns

SHIPPING POLICY

Non-holiday orders:

All orders will be shipped within 3-4 business days of your order being approved. Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on Saturday and Sunday will be processed within 48 hours of the next business day.

 

Holiday orders:

Please allow 4-6 business days + shipping to fill your order during these busy times.  Service times may be further extended during the Christmas Holiday season.  Notification will be displayed on the website if processing time is different than the above noted times.

 

If an order requires communication or confirmation from a customer, order processing resumes after the communication is received (whether by e-mail or phone).

Return & Exchange Policy

Due to the type of products we sell, we cannot accept returns. However if you are not 100% satisfied with your order please contact us within 7 days of receipt. 

 

Orders are processed in 3-4 business days of order placement.  If you would like to cancel your order prior to receiving notification of your order shipping, please contact us via email:  mahogessentials@gmail.com. 

 

If your order has shipped prior to receiving your request for order cancellation, we will be unable to cancel the order and provide a refund.

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